BML announces official working hours for Ramadan 1442
Call centers will be operated on a round-the-clock basis
Bank of Maldives
Bank of Maldives (BML) has announced the official working hours for the fasting month of Ramadan 1442, to begin in less than a week.
In an announcement on Wednesday, the country’s national bank revealed that their branches and service centers will be open from 9:30am to 12pm for services from Sunday to Thursday, once the fasting month begins and into the first seven days of Shawwal 1442 as well.
Further, the announcement reads that BML will be providing services at their self-service banking centers for deposits, withdrawing and transfers on a round-the-clock basis. Internet and online services will also be provided 24/7.
BML’s cash agents across residential islands will also be available for basic banking services during the fasting month.
Customers may also acquire services such as international transfers, BML cheque processing, payroll, local payments as well as transfers. As such, requests for these services and cheques deposited by 11am will be processed the same day.
BML revealed that cheques deposited for other bank cheque processing services by 10am will be processed the same day as well. However, requests received after the cut-off times will be processed on the next working day.
Customers acquiring online token services may request for tokens for BML services in the capital city through the Queue Bee app and check updates of their queue position before visiting the centers.
BML went on to reveal that their account opening center, loan center and business centers will provide services via pre-booked appointments, for which customers are required to visit BML’s website for bookings.
The country’s national bank has urged customers to stick to banking from home through internet banking and mobile applications for daily services at a time the country is locked in a battle with the global Covid-19 pandemic.
BML brings changes to their official hours for the fasting month each year, and this year, BML revealed that their service hours will be shorter than usual. However, BML affirms that their call centers will be available for inquiries on a round-the-clock basis for customers.
