MTCC bus card machines malfunction, causing major public distress!
Public complaints are mounting against the Maldives Transport and Contracting Company (MTCC) due to malfunctioning card machines on buses across the Greater Male' area, which have caused significant travel disruptions for regular commuters. The management is facing heavy criticism for the lack of accessible ticketing alternatives and a rigid system that prevents travel for those without bank cards, yet the company has so far remained silent on the issue.
MTCC bus services operating in the Greater Male' Area. | Edition.mv | Edition.mv
Concerns are growing among commuters over persistent technical issues with the card machines used in MTCC’s bus network across the Greater Male’ Area, including Male’ and Hulhumale’.
Bus card machines on many buses operating in the Greater Male' area have malfunctioned. Consequently, complaints are rising from passengers who are unable to travel if they do not possess a bank card or an alternative electronic payment method.
Commuters sharing their concerns with RaajjeMV reported issues with the bus card system, noting that payments are often not processed. They further highlighted that when card machines are out of service, passengers without cash cards are frequently told to wait for the next bus or are required to purchase a physical ticket to travel.
However, those who shared their concerns noted that the primary challenge remains the difficulty in obtaining tickets. They highlighted that tickets are only available at the main bus stops in Male' and Hulhumale' Phase 2, making the entire process significantly inconvenient.
Many argue that while technology is intended to streamline services, the prolonged failure to repair these machines is unacceptable. MTCC’s management is facing heavy public criticism due to the lack of alternative ticketing options or a convenient onboard payment system.
MTCC has not yet issued an official comment regarding this matter.
